FAQ
Frequently Asked Questions

CAN YOU PLEASE INDICATE THE PRICES?
The prices are in the web site and there is no extra charge or hidden cost.

HOW DO I RESERVE?
Generally by e-mail with no advance requested. Sometimes, in Top Terms, you'll be asked to send a deposit or a credit card number.

ARE LINEN AND TOWELS PROVIDED?
Yes, always free of charge.

ARE THERE HIDDEN COSTS?
No, absolutely.

IS THE AREA SAFE?
Hotels are all in safe areas.

CAN I CALL YOU?
No, you can call the Hotels.

DO CHILDREN PAY LESS?
There's always a favourable child policy, ask or details.

DO YOU ACCEPT CREDIT CARDS?
Most Hotels do.
We provide a free service to customer and don't receive money from you.
That also means that any problem must be dealt directly with the Hotels.

IN WHICH CURRENCY SHALL I PAY?
Prices are expressed in Euro and Thai Bath. Other currencies are accepted but at the ate the Hotel suggests.

I DON'T KNOW MY ARRIVAL DATES, HOW SHALL I DO?
Hotels only accept reservation with fix dates. You can always change later (if there is availability)..

WHAT TIME IS CHECK OUT?
Check out is generally at 12 am, but it depends on the Hotel.

DO SHOPS AND RESTAURANTS IN BANGKOK ACCEPT CREDIT CARDS?
Yes, many of them.

I WROTE TO YOU BUT YOU DIDN'T ANSWER!
You have probably provided a wrong or inactive e-mail address. Please try again.

WHAT HAPPENS IF I HAVE A PROBLEM?
Any problem must be dealt with the person you are paying to: the Hotel. We are a free service who assumes no responsibilities for problems rising after the moment you get the direct contact with the Hotel.


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